Training Coordinator

2 months ago

Doncaster, Doncaster, United Kingdom Air Partner Full time
Job Description

We are seeking a highly skilled and organized individual to join our team as a Training Administrator at Air Partner. As a key member of our training department, you will be responsible for providing administrative support to our training team, ensuring the smooth delivery of our training programs.

Key Responsibilities:
  • Service Delivery:
    • Provide exceptional administrative support to the training team, ensuring timely and accurate completion of tasks.
    • Develop and maintain industry-leading standards in training administration, ensuring consistency and quality across all deliverables.
    • Focus on developing training administrative competencies, staying up-to-date with industry best practices and company processes.
    • Respond promptly to course enquiries and applications, updating course loading and maintaining the reservation's matrix.
    • Maintain a clear and organized folder structure in SharePoint, ensuring easy access to training materials and records.
    • Make travel and accommodation bookings for the training team as required, ensuring compliance with company policies and procedures.
    • Process all pre- and post-course paperwork, including training attendance, records, QA, exams, and assessments.
    • Liaise with clients regarding course dates, attendance, delegate results, and other training-related matters.
    • Maintain accurate data and information, tracking prospective leads and opportunities on GV8.
    • Ensure all training T&S costs are pre-approved and aligned with client and budget requirements.
    • Handle classroom bookings, including projectors when required, and vehicle allocation bookings for trainers.
    • Delegate registration, lunches, and transport bookings as needed.
    • Complete overseas, ICAO, and ADHOC pre-course paperwork and administration, accommodation, and travel bookings.
    • Ensure all records are up-to-date and provide reports as requested, including CV evidence folder maintenance, staff training matrix, issuing of certificates, filing, and archiving in accordance with GDPR.
  • Quality Assurance:
    • Ensure all documentation and processes are followed in accordance with ISO 9001 and company processes.
  • People:
    • Promote collaboration within the team, celebrating individual and team success.
    • Promote diversity and encourage inclusivity.
Requirements:
  • Excellent IT skills and proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent communication skills, with the ability to communicate effectively with clients and stakeholders.
  • Exceptional attention to detail, with the ability to manage multiple tasks and prioritize work effectively.
  • Ability to multi-task effectively, with a high level of organizational skills.
  • Highly motivated self-starter, with the ability to organize their own professional priorities and adapt to changing circumstances.
  • A clear, calm, confident spoken and written communicator, with a desire to learn and acquire new knowledge and skills.
  • A qualification in Business Admin Level 2 is desirable.

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