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2 months ago
About ESS
ESS is a leading provider of food and support services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and creating a welcoming environment for our customers.
Job Summary
We are seeking a highly motivated and customer-focused Retail Assistant to join our team. As a Retail Assistant, you will be the face of our business, delivering outstanding customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
- Serving Customers
- Provide exceptional customer service, greeting customers with a smile and serving them with pride
- Be knowledgeable about our products and services, helping customers with natural, engaging service
- Representing ESS
- Represent ESS and maintain a positive brand image
- Ensure all customer interactions are professional and courteous
- Operational Tasks
- Handle cash and operate the cash register
- Comply with Health and Safety regulations
Requirements
- Customer Service Skills
- Have a passion for delivering outstanding service
- Take initiative and make decisions that are right for our customers
- Teamwork and Communication
- Be an excellent team player with great communication skills
- Timekeeping and Reliability
- Demonstrate great timekeeping and reliability
About You
We are looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work under pressure. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
