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Credit Controller

2 months ago

Birmingham, Birmingham, United Kingdom SF Recruitment Full time
About the Role

We are seeking a highly skilled Credit Controller to join our team at SF Recruitment. As a Credit Controller, you will be responsible for managing a ledger of 600+ live accounts, allocating cash to customer accounts, and proactively managing queries to meet monthly cash collection targets.

Key Responsibilities
  • Allocate cash to customer accounts and allocate to invoices
  • Review new/existing customers' credit ratings using a credit agency
  • Decide on appropriate customer credit limits up to a certain amount before escalating to the Head of Finance
  • Work with minimum supervision to collect overdue customer accounts using telephone, email, and liaising with Sales Managers
  • Reconcile customer accounts, deal with customer queries, and raise necessary credit notes
  • Oversee production and delivery of monthly statements
  • Check suspended order list for orders held for credit limit
  • Collaborate and action the debtors ledger with line manager and colleagues
  • Be proactive in making changes to the method and processes for collection of debt
  • Negotiate payment plans and setting up terms and conditions for customers where necessary
  • Start legal proceedings if customers do not pay their debts on time
  • Support other members of the finance team when required
  • Any other ad-hoc duties
Requirements
  • Experience in working with a fast-paced Credit Control team (2+ years)
  • Excellent time management, strong communication, and negotiation skills
  • Strong organization skills and good level of Excel
  • Diligent and attention to detail
  • The ability to work to your own initiative and work well under pressure with being highly organized and robust
What We Offer
  • Flexible hours
  • Hybrid working
  • 33 days annual leave inclusive of bank holidays, which increases up to 5 more days with service
  • Company pension
  • Free life assurance
  • Annual paid volunteering/charity day
  • On-site EV charging hubs
  • Employee of the month awards/vouchers
  • Staff discount on products and much more