Duty Manager

2 weeks ago


Manchester, United Kingdom SSP Group Full time
About the Role

We are seeking a highly skilled Duty Manager (Team Leader) to join our dynamic team at SSP Group. As a key member of our operations team, you will be responsible for creating a clean, welcoming atmosphere that exceeds customer expectations.

Key Responsibilities
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
What We Offer
  • Competitive pay rates and a range of benefits, including 75% discount on meals while on shift, employee discounts, and flexible scheduling.
  • Access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
  • A comprehensive package of health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
  • A culture that values diversity and inclusion, with a range of networks to support you, including LGBTQ+, Women's Network, Neurodiversity and Disability, and many more.
  • A range of activities and recognition programs, including Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.
About Us

SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We are proud to be an equal opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.


  • Duty Manager

    1 month ago


    Manchester, United Kingdom Drake and Morgan Full time

    Duty ManagerWho We Are…Since opening our doors in 2008, the Drake & Morgan collection now has 17 beautiful bars and restaurants in London and Manchester.We wanted to create a unique space where locals and visitors alike could enjoy thoughtful, inspired menus and innovative, crafted cocktails in the most welcoming environment. An escape from the...

  • Duty Manager

    1 day ago


    Manchester, United Kingdom CV-Library Full time

    SSP UK Duty Manager at Starbucks - Manchester Victoria Station   Pay Rate: £12.22 per hour Shift Pattern: Part Time, scheduled between 6am and 8pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on...

  • Duty Manager

    6 days ago


    Manchester, United Kingdom SSP Full time

    Job description: Duty Manager at Starbucks - Manchester Victoria Station   Pay Rate: £12.22 per hour   Shift Pattern: Part Time, scheduled between 6am and 8pm including weekends.  Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain...

  • Duty Manager

    3 weeks ago


    Manchester, United Kingdom SSP Full time

    Job description: Duty Manager at Starbucks - Manchester Victoria Station   Pay Rate: £12.22 per hour   Shift Pattern: Part Time, scheduled between 6am and 8pm including weekends.  Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain...

  • Duty Manager

    2 weeks ago


    Manchester, United Kingdom SSP Careers Full time

    Duty Manager at Starbucks - Manchester Victoria Station Pay Rate: £12.22 per hour Shift Pattern: Part Time, scheduled between 6am and 8pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required...

  • Duty Manager

    12 hours ago


    Manchester, United Kingdom SSP Full time

    Job description: Duty Manager at Starbucks - Manchester Victoria Station   Pay Rate: £12.22 per hour   Shift Pattern: Part Time, scheduled between 6am and 8pm including weekends.  Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain...

  • Duty Manager

    3 weeks ago


    Manchester, United Kingdom SSP Group Full time

    Duty Manager at Starbucks - Manchester Victoria Station Pay Rate: £12.22 per hour Shift Pattern: Part Time, scheduled between 6am and 8pm including weekends. Due to some responsibilities within the Duty Manager (Team Leader) role,  applicants will need to be 18 years of age or over  to perform certain tasks or work on certain shifts and...

  • Duty Manager

    10 hours ago


    Manchester, United Kingdom Chethams School of Music Full time

    {"Job Title": "Duty Manager", "Job Description": "Role OverviewChetham's School of Music is seeking a highly organized and detail-oriented Duty Manager to support the delivery of our events programme in The Stoller Hall. As a key member of our team, you will be responsible for ensuring the smooth operation of events, including classical and chamber music,...

  • Duty Manager

    1 day ago


    Manchester, United Kingdom Chethams School of Music Full time

    {"Job Title": "Duty Manager", "Job Description": "Role OverviewChetham's School of Music is seeking a highly organized and detail-oriented Duty Manager to support the delivery of our events programme in The Stoller Hall. As a key member of our team, you will be responsible for ensuring the smooth operation of events, including classical and chamber music,...

  • Duty Manager

    3 weeks ago


    Manchester, United Kingdom Nuffield Health Full time

    Duty ManagerManchester Printworks Fitness & Wellbeing Club | Permanent | Part Time£26,230.98 per annum (pro rata) depending on experience plus sales commission24 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For...

  • Duty Manager

    2 months ago


    Manchester, United Kingdom Nuffield Health Full time

    Duty ManagerManchester Printworks Fitness & Wellbeing Club | Permanent | Part Time£26,230.98 per annum (pro rata) depending on experience plus sales commission24 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For...

  • Duty Manager

    2 months ago


    Manchester, United Kingdom Nuffield Health Full time

    Duty ManagerManchester Printworks Fitness & Wellbeing Club | Permanent | Part Time£26,230.98 per annum (pro rata) depending on experience plus sales commission24 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For...

  • Duty Manager

    1 day ago


    Manchester, United Kingdom Miller & Carter Full time

    About UsMiller & Carter is a leading steakhouse chain that prides itself on serving high-quality steaks and exceptional customer service. As a Duty Manager, you will play a key role in ensuring that our guests have an unforgettable dining experience.Your RoleAs a Duty Manager, you will work closely with the General Manager to lead your team and drive...

  • Duty Manager

    2 days ago


    Manchester, United Kingdom Miller & Carter Full time

    About UsMiller & Carter is a leading steakhouse chain that prides itself on serving high-quality steaks and exceptional customer service. As a Duty Manager, you will play a key role in ensuring that our guests have an unforgettable dining experience.Your RoleAs a Duty Manager, you will work closely with the General Manager to lead your team and drive...

  • Duty Manager

    1 week ago


    Manchester, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Manchester Printworks Fitness & Wellbeing Club. As a key member of our team, you will be responsible for ensuring the smooth operation of our club, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesLead the team to deliver...

  • Duty Manager

    1 week ago


    Manchester, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Manchester Printworks Fitness & Wellbeing Club. As a key member of our team, you will be responsible for ensuring the smooth operation of our club, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesLead the team to deliver...

  • Duty Manager

    4 days ago


    Manchester, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Manchester Printworks Fitness & Wellbeing Club. As a key member of our team, you will be responsible for ensuring the smooth operation of our club, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesLead the team to deliver...

  • Duty Manager

    4 days ago


    Manchester, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Manchester Printworks Fitness & Wellbeing Club. As a key member of our team, you will be responsible for ensuring the smooth operation of our club, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesLead the team to deliver...

  • Duty Manager

    4 days ago


    Manchester, United Kingdom Miller & Carter Full time

    About UsMiller & Carter is a renowned steakhouse chain that prides itself on serving high-quality steaks, butchered, aged, and cooked to perfection. We're passionate about delivering exceptional guest experiences and creating memorable moments.Job Title: Duty ManagerWe're seeking an experienced Duty Manager to join our team at Miller & Carter - Manchester....

  • Duty Manager

    4 days ago


    Manchester, United Kingdom Miller & Carter Full time

    About UsMiller & Carter is a renowned steakhouse chain that prides itself on serving high-quality steaks, butchered, aged, and cooked to perfection. We're passionate about delivering exceptional guest experiences and creating memorable moments.Job Title: Duty ManagerWe're seeking an experienced Duty Manager to join our team at Miller & Carter - Manchester....