Claims Specialist

2 months ago


Dorking, Surrey, United Kingdom Unum Full time
About the Role

We are seeking a skilled Claims Handler to join our team at Unum UK. As a Claims Handler, you will play a critical role in managing and investigating claims to support our customers and develop strong relationships.

Key Responsibilities
  • Proactively manage and investigate claims to ensure timely and accurate resolution.
  • Develop and maintain strong relationships with customers, senior executives, and other stakeholders.
  • Work collaboratively with cross-functional teams to resolve complex claims issues.
  • Analyze and investigate claims data to identify trends and anomalies.
  • Develop and implement effective claims management strategies to improve customer satisfaction and reduce claims costs.
Requirements
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in IT systems and reporting tools.
  • Previous experience in claims handling or a related field.
What We Offer
  • Full training and development opportunities.
  • Generous bonus scheme.
  • Pension scheme.
  • Life, medical, and income insurance.
  • Access to remote GP, nutrition coaching, personal training, and unlimited mental health support.
  • 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays).
  • Salary sacrifice electric car scheme with free on-site electric chargers.

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