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Claims Specialist

2 months ago

Leeds, Leeds, United Kingdom Sedgwick Full time
About the Role

We are seeking a highly skilled Claims Technician to join our Commercial Major & Complex loss team in the North West and Yorkshire region. This technical support role provides an excellent opportunity to work in partnership with our Adjusters who manage a caseload of commercial claims of varying value and complexity.

Key Responsibilities
  • Provide technical support to Adjusters on complex and larger losses in excess of £100,000.
  • Manage a caseload of desktop losses on selected commercial accounts.
  • Develop and maintain a high level of technical skills and knowledge in commercial claims handling.
  • Deliver excellent customer service throughout the lifecycle of the claim.
  • Have first-class communication skills, both written and verbal.
  • Be competent in IT skills and maintain electronic and paper files to a high auditable standard.
  • Assist in the preparation of Claim and Adjustment documentation as required.
  • Provide assistance on site on occasion, including minute taking of meetings and preparation of action plans.
  • Accurately record daily time and deliver a high proportion of chargeable hours.
Requirements
  • Cert CILA/Cert CII qualification is preferred, but experience within commercial claims handling as a minimum would also be considered.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • Competitive salary depending on skills, experience, and qualifications.
  • Flexible working arrangements, including the option to work from home.
  • Healthcare scheme.
  • A Self-Invested Personal Pension Scheme.
  • Discounts on various products and services.
  • Employee assistance program for employee wellbeing.
  • Life assurance.
  • Group Income Protection.
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing, and digital GP apps.