Supervisor - Team Leader
2 months ago
About Us
Tattenham Corner is a vibrant and welcoming community hub, dedicated to delivering exceptional customer experiences and fostering a positive team culture.
Our Vision
We strive to create a warm and inviting atmosphere, where guests feel at home and our team members feel valued and supported.
Key Responsibilities
- Lead by example, demonstrating exceptional customer service skills and a passion for delivering outstanding experiences.
- Build strong relationships with customers and team members, fostering a positive and inclusive team culture.
- Develop and implement effective training programs to ensure team members have the knowledge and skills needed to deliver exceptional customer service.
- Take ownership of shift operations, ensuring a safe and efficient service is delivered.
- Collaborate with the management team to drive business growth and improve operational efficiency.
What We Offer
- Access to our Career Pathway, Apprenticeships, and training and development courses.
- Free meals.
- Weekly pay.
- 28 days holiday per year.
- 20% discount in all Young's pubs and hotels.
- Share Save Scheme.
- Company Pension Scheme.
What We're Looking For
We're seeking a motivated and experienced Supervisor who is passionate about delivering exceptional customer service and building strong relationships with customers and team members.
The successful candidate will have a proven track record of leading teams, developing training programs, and driving business growth.
They will be a strong communicator, able to build rapport with customers and team members, and have a passion for delivering outstanding results.
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