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Senior Payments Manager

1 month ago

Cambridge, Cambridgeshire, United Kingdom Insignis Cash Full time
Senior Payments Manager

We are seeking a highly skilled and experienced Senior Payments Manager to join our Payments Team at Insignis Cash. As a key member of our team, you will play a crucial role in ensuring the accurate and timely processing of payments to partner banks and end clients.

Key Responsibilities:
  • Payment Processing: Ensure the accurate and timely processing of payments to partner banks and end clients.
  • Internal Transactions: Accurately process internal transactions between virtual and transactional accounts.
  • Team Management: Manage the team day-to-day work, ensuring any risks are escalated to the Head of Cash and Head of Payments.
  • Error Management: Responsible for minimizing team errors and adhering to SLAs.
  • Mentorship: Mentor team members and encourage a culture of knowledge sharing and cross-training.
  • Operational Improvements: Drive operational improvements and update procedures for new products.
  • Reconciliation: Review reconciliations daily to align platform and client account balances.
  • Issue Resolution: Identify and rectify issues, with further root cause analysis to provide feedback on training, process changes, or technical development.
  • Quality Control: Check team members' payment entries, interest, and platform-generated entries for accuracy prior to processing.
  • Workload Management: Monitor and allocate teams' workload, adapting to changing requirements.
  • Reporting: Compile and allocate interest, fees, and other transactions to the Insignis platform and report to the line manager weekly.
Requirements:
  • 7+ years of experience in payments and managing a team.
  • Processing of payments, Faster Payments, Chaps, Currency Payments.
  • Knowledge of interest rates, calculations, and process changes.
  • Understanding of MS Excel.
Nice to Have:
  • Good knowledge of the clearing and settlement cycles for UK domestic payment schemes.
  • Understanding of PSR/PSD2 rules.
  • Changes required for Financial Services firms to comply with APP rules and CoP.
Benefits:
  • Competitive compensation.
  • 25 days holiday (excluding Bank holidays).
  • Pension contributions.
  • Private medical insurance.
  • Employee health and wellness discounts.
  • Cycle to Work Scheme.
  • Monthly happy hours and team lunches.
  • Lunch and learn training sessions.
Working Pattern:
  • Hybrid working pattern in Cambridge office, 3 days in the office, 2 days remote.