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Tour Management Specialist

2 months ago


Worthing, West Sussex, United Kingdom Reed Full time

Reed is delighted to be partnering with a reputable travel agency and a coach tour operator to find a skilled Tours Manager to join their dynamic team. The ideal candidate will have a strong background in managing tours and travel operations, ensuring seamless experiences for customers.

Key Responsibilities:

  • Oversee and manage the tours department, ensuring all operations are performed efficiently, including preparing drivers' packs, customer itineraries, processing supplier payments, and booking excursions.
  • Develop and produce high-quality coach holiday brochures and newsletters, which involves researching new destinations, securing hotel bookings, and designing and writing tours.
  • Represent the company at industry events, enhancing our visibility and business opportunities.
  • Collaborate and liaise with other departments to provide assistance and share innovative ideas for business improvement.

Required Skills & Qualifications:

  • Strong organisational and leadership skills.
  • Demonstrated ability to manage a team effectively.
  • Excellent attention to detail.
  • Capacity to manage multiple projects and responsibilities simultaneously.
  • Experience in producing brochures and newsletters is advantageous.
  • Strong communication and interpersonal skills.
  • Willingness to represent the company at various events.

The successful candidate will be a motivated and experienced professional who is passionate about delivering exceptional customer experiences.