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Trustee Client Services Manager

2 months ago

Glasgow, Glasgow City, United Kingdom IPS Group Full time

About IPS Group

IPS Group is a leading professional trustee firm, renowned for its expertise in pension trusteeship. We are seeking an experienced pensions professional to join our team as a Trustee Client Manager.

Key Responsibilities

  • Act as the primary point of contact for clients and scheme advisors, providing exceptional service and support.
  • Manage the delivery of a range of services to clients, working closely with our Associate Professional Trustees and Client teams.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Collaborate with our lead Professional Trustees to ensure seamless service delivery and high-quality outcomes.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to enhance our services and client satisfaction.

Requirements

  • Excellent pension technical knowledge, with a strong understanding of pension trusteeship.
  • Highly organized, with the ability to manage multiple ongoing client projects.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Able to work in a fast-paced environment, prioritizing tasks and managing competing demands.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

What We Offer

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, reflecting your skills and experience.
  • The chance to work with a leading professional trustee firm, making a positive impact on the pensions industry.