Culinary Service Associate

4 weeks ago

Newcastle Upon Tyne, United Kingdom Chartwells - Universities Careers Full time
Culinary Service Associate - Universities Careers

We are seeking a Culinary Service Associate who will represent our organization, providing outstanding customer care across various university campuses.

As a vital part of Chartwells, you will deliver exceptional service to students, faculty, and guests.

You will be part of a dedicated team that takes pride in their work - pride in our cuisine, pride in our reputation, and most importantly, pride in our personnel.

This position is structured for 40 hours per week, spanning 5 days out of 7.

Given the dynamic nature of this role, there is no fixed schedule, so hours and shifts will vary based on operational needs.

As a Culinary Service Associate, you will contribute to a vibrant and welcoming team in a fast-paced setting.

In return, you will have opportunities for advancement within a company that values its employees, celebrates diversity, and recognizes those who excel.


Your primary responsibilities will include:

  • Delivering all food and beverages to the highest standards in accordance with established procedures.
  • Ensuring timely delivery of food and beverages as per client specifications.
  • Maintaining cleanliness and readiness of service counters.
  • Clearing all areas of equipment and hospitality items at the end of service.
  • Adhering to proper labeling, food safety, and allergen protocols.
  • Collaborating closely with the kitchen team to ensure seamless event execution.
  • Operating the service vehicle between various campuses.
  • Addressing customer feedback and resolving minor issues with professionalism, escalating to supervisors when necessary.
  • Reporting health and safety concerns to your supervisor, including any incidents or near misses.

Our ideal Culinary Service Associate will possess:

  • A strong focus on customer service.
  • The ability to work collaboratively as part of a team while also taking initiative.
  • Capability to perform under pressure while maintaining a positive demeanor.
  • Keen attention to detail.
  • A commitment to representing the organization positively.
  • Adherence to all company and client policies and procedures at all times.
  • Completion of all required training within designated timeframes.
  • A willingness to assist colleagues and undertake additional duties as needed.

Essential Qualifications:

  • A valid UK driving license.
  • Must be at least 18 years of age due to company insurance requirements.

Preferred Qualifications:

  • Previous experience in a catering or hospitality setting.
We ensure you are rewarded for your dedication, which is why we offer a comprehensive benefits package that includes:

  • Complimentary meals during shifts
  • Free access to on-site gym facilities
  • Exclusive travel discounts with various providers
  • Savings on grocery shopping with discounts at major supermarkets
  • Quick access to digital healthcare services for you and your family
  • Discounts on cinema tickets for your favorite films
  • Regular updates on the best discounts and savings available
  • Cash rewards for spending, redeemable at a wide range of brands
  • Free wellness, mindfulness, and fitness classes
  • The ability to share discounts and offers with friends and family
  • A contributory pension scheme
  • Opportunities for career growth through various development programs
As part of Compass Group UK&I, Chartwells is a leading provider of catering and support services within the education sector.

For over 25 years, Chartwells has focused on supporting educational institutions in promoting healthy lifestyles.

Each week, Chartwells serves millions of nutritious meals to students in schools, colleges, and universities across the UK.


Job Reference:
com/1608/ / /BU


Compass Group UK&I is committed to fostering an inclusive workplace where everyone can thrive and reach their full potential.

We aim to cultivate a culture that respects and values diverse talents, beliefs, backgrounds, and abilities.

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