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Wheelchair Repair and Maintenance Technician

2 months ago

Chessington, Greater London, United Kingdom Equals One Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Workshop/Bench Engineer to join our team at Equals One Ltd. As a key member of our engineering team, you will be responsible for providing a workshop-based engineering role, repairing, servicing, and maintaining wheelchairs.

Main Responsibilities
  • Conduct repairs, servicing, and maintenance as directed by the Service Centre Manager/Warehouse Supervisor/Line Manager.
  • Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
  • Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
  • Ensure infection control policy is followed at all times.
  • Undertake engineering work in terms of service and repairs, and refurbishment in accordance with prescription builds.
  • Assist in clinical appointments with healthcare professionals for any repairs and servicing requirements.
  • Undertake administrative duties as required.
  • Ensure all parts used are allocated from Stores through Stores process.
  • Strict adherence to operational procedures.
  • Adhere to the House Keeping procedure in accordance with the RCQP.
Key Performance Indicators
  • Maintain a professional approach in all aspects of the role at all times, including appearance, paperwork, power tools, and workbench station.
  • Do the job right, on time, every time.
  • Be fully accountable for all aspects of your role.
  • Communicate effectively with all customers at all times and inform all customers of relevant additional services.
  • Perform duties according to all Company policies, procedures, and instructions.
  • Undertake the job in line with the Company appraisal competencies as follows:
    • Achieves business results and adds value to the Company.
    • Focuses on internal/external customers.
    • Builds and maintains effective teamwork with colleagues.
    • Embraces change and deals with ambiguity.
Requirements
  • Organized and able to work to a plan.
  • Good communicator.
  • Must be able to fault find.
  • Neat and tidy writing.
  • Background and experience in mechanical or electrical engineering.
  • Full driving license (not essential).
  • Ideally qualified to GCSE level/NVQ level 1 or equivalent.
  • Satisfactory enhanced DBS disclosure.
  • Trustworthy and possess a clean or appropriate DBS record.
What We Offer

We offer training on wheelchair engineering and a competitive salary package.