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Field Service Engineer

2 months ago

Birmingham, Birmingham, United Kingdom Crown Lift Trucks Ltd Full time
About Crown Lift Trucks Ltd

Crown Lift Trucks Ltd is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.

We support customers with a wide selection of electric forklift trucks, ranging from pallet trucks to very narrow-aisle VNA trucks. Our brand promise is to provide customers with superior value through our products and services.

Quality and performance are the foundation of our success. We have a company culture that emphasizes teamwork and quality, ensuring that every forklift truck we make meets the highest standards.

Job Description

We are seeking a skilled Field Service Engineer to carry out service and repairs to equipment on customer sites in a safe, professional, and cost-effective manner. The successful candidate will be responsible for:

  • Carrying out inspections and monitoring the safety of repaired and maintained trucks.
  • Accurately completing job sheets, timesheets, and purchase requisition and parts paperwork within the required timescales.
  • Monitoring and maintaining van stock, ensuring sufficient stock for daily maintenance of the fleet.
  • Working to strict planned schedules and deadlines.

The ideal candidate will have knowledge of mechanical engineering, electrical engineering, or hydraulics, and be willing to undergo additional training to excel in this role. They will also possess excellent communication skills, be able to work independently and in a team, and have a high standard of accuracy and attention to detail.

Person Specification

The successful candidate will possess the following skills and qualifications:

  • Full UK driving license.
  • Proficient in fault finding and repair.
  • Educated to a level that allows them to achieve a grade C in English and maths at GCSE.
  • Experience of Health & Safety requirements working in a workshop practice.
  • Commitment to continuing personal and professional development.
  • Excellent organizational skills, resourcefulness, and solution-driven approach.
  • Ability to multi-task, prioritizing workloads to meet tight deadlines.
  • Ability to work independently or in a team.
  • Clear communication skills – oral and written.
  • Consultation and negotiation skills.
  • Flexibility to cope with diverse needs of the post.
  • Highly motivated and possessing a resilience to work under pressure.
  • Positive, personable, and optimistic with a can-do attitude.
Vacancy Details

The successful candidate will be offered:

  • Monday to Friday working hours, 08:00am to 16:30pm, with 30 minutes unpaid lunch.
  • A company van and fuel card, with the option for private use (subject to tax regulations).
  • 25 days holiday plus bank holidays.
  • Company pension plan.

We offer a competitive compensation package, employee training and development opportunities, and a range of social benefits, including a company van, fuel card, and excellent discount scheme with access to the best perks from some of the UK's biggest brands.