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Student Support Coordinator

2 months ago

Leicester, Leicester, United Kingdom PeoplePlus Full time
About the Role

We are seeking a highly organized and communicative Student Support Administrator to join our team at HMP Leicester. As a key member of our education provision team, you will be responsible for ensuring the smooth operation of our administration systems and processes.

Your primary focus will be on providing exceptional support to prisoners, conducting inductions, promoting available courses, and offering ongoing advice and guidance. You will also be responsible for recruiting learners for courses, maintaining accurate records of achievement, and collaborating with partner agencies and the prison allocation and activity team.

Key Responsibilities
  • Provide comprehensive administrative support to the education provision team
  • Conduct prisoner inductions and promote available courses
  • Offer ongoing advice and guidance to prisoners
  • Recruit learners for courses and maintain accurate records of achievement
  • Collaborate with partner agencies and the prison allocation and activity team
Requirements

To be successful in this role, you will need to have a passion for education and administration, along with relevant experience in a similar environment. You should hold an NVQ Level 2 Business Administration qualification or equivalent, and be proficient in IT-based systems, including Word, Excel, and Access packages. An Information, Advice, and Guidance qualification is desirable.

You will need to demonstrate excellent organizational skills, with the ability to plan and prioritize your workload effectively. Strong communication skills, both written and verbal, are essential, as well as the ability to build rapport with a wide range of individuals and maintain confidentiality at all times.

What We Offer

We offer a competitive salary and a supportive work environment that values your contributions. If you are a motivated and organized individual with a passion for education and administration, we encourage you to apply for this exciting opportunity.