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Administrative Assistant
2 months ago
Express Solicitors is a leading law firm specializing in personal injury and clinical negligence claims. With a strong presence in South Manchester, we serve clients nationwide, providing exceptional service and support.
About the RoleWe are seeking an experienced Administrative Assistant to join our New Client Team. As the first point of contact for clients, you will play a crucial role in delivering a first-class experience. Your primary responsibilities will include:
- Assisting with client queries and requests
- Inputting client details into our case management system
- Creating and managing client files, generating legal documents, and ensuring accurate proofreading and quality control
- Dealing with external client correspondence and establishing written contact with clients
- Accurately recording all correspondence and administration tasks
To be successful in this role, you will need:
- Admin experience, preferably in a law firm or professional services environment
- Excellent attention to detail and ability to handle large amounts of information accurately
- Strong IT skills and ability to accurately follow processes
- Excellent communication skills and ability to work well in a team
- GCSE Maths and English at Grade C or above
We offer a competitive salary, hybrid working arrangements, and a range of benefits, including:
- 23 days holiday, rising to 26 days, plus bank/public holidays
- Extra day's holiday for your birthday (after 2 years of continuous service)
- 3 holiday buy backs per year after 1 year of service
- Private medical insurance available after 2 years' service
- Death in Service - 2 x salary based on annual salary only
- Enhanced Maternity Leave payment if you have over 1 year tenure
- Gym access 24/7 at South Court
- Active social committee and employee assistance programme
If you are a motivated and organized individual with a passion for delivering exceptional client service, please submit your CV and covering letter by clicking APPLY.