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Sales Operations Coordinator

2 months ago

London, Greater London, United Kingdom The Office Group Full time
About The Role

We are seeking a highly skilled Sales Operations Coordinator to join our team at The Office Group. As a Sales Operations Coordinator, you will play a critical role in supporting the Sales Division and Sales Administrative teams in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Lead Management: Ensure all leads are correctly logged onto Salesforce as new or existing opportunities and assigned to the correct sales team.
  • Administrative Support: Provide administrative support to the sales team, including reporting on daily, weekly, and monthly KPIs and metrics, updating sales boards, and generating reports on team performance.
  • Data Quality: Use Salesforce effectively to update fields at the point of lead capture to maintain sales data quality for accurate reporting on enquiries and demand.
  • Communication: Handle external communications and correspondence with customers, partners, and stakeholders.
Requirements
  • Industry Experience: Previous experience in the workspace or flexi-office industry.
  • Administrative Skills: Experience in Sales Administration or Sales Operations, with a strong understanding of CRM systems.
  • Communication Skills: Excellent communication and customer service skills, with the ability to work effectively with internal and external stakeholders.
  • Technical Skills: Proficiency in CRM software such as Salesforce or Microsoft Dynamics, and MS Office, particularly Word, PowerPoint, and Excel.
What We Offer
  • Pension Plans: A comprehensive pension plan to support your financial well-being.
  • Life Assurance: Life assurance to provide peace of mind for you and your loved ones.
  • Work From Home: The flexibility to work from home and achieve a better work-life balance.
  • Training & Development: Opportunities for training and development to enhance your skills and career progression.
  • Employee Assistance Programme: Access to an employee assistance programme, including counseling services.