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Bank Porter | Manual Handling, Customer Service Specialist

2 months ago


Cambridge, Cambridgeshire, United Kingdom Spire Healthcare Full time
Job Title: Bank Porter

Spire Healthcare is seeking a skilled and flexible Bank Porter to join their team on a permanent contract. As a multi-skilled member of the service team, you will provide high-level support to the hospital with minimal supervision.

Key Responsibilities:
  • Collect and deliver items from/to other facilities around the local area.
  • Provide occasional transportation services to patients and staff.
  • Deliver blood units to Theatres and Ward in accordance with local working instructions.
  • Clean, wash, and refuel the company vehicle.
  • Undertake portering duties to agreed standards and procedures, including transportation of patients/goods/sets/equipment/linen/medical gases, clinical/general waste, mail distribution, general cleaning, and security duties.
  • Collect and return patients to and from Theatres/Ward/Short Stay Suite/Imaging Department (bed/wheelchair/walking). Assist with slide transfer in Imaging Department.
  • Set up and dismantle tables and chairs in the restaurant for functions as arranged.
  • Carry out tasks from the weekend jobs list.
  • Retrieve medical records from external storage when medical records staff are not on duty.
  • Deliver morning papers to patients and internal departments.
  • Order linen on designated days and order from BOC when required via Pharmacy.
  • Participate in porters' meetings if on duty and keep up to date with information in the porters' folder.
  • Clear all waste from Theatres Department and dispose of it in designated areas, ensuring liaison with CSSD for timely collection and disposal of clinical waste.
  • Collect pre-ordered meals for consultants and staff as needed and take to Theatre Rest Room.
  • Maintain Theatre Lounge supplies (plastic cups, tea, coffee, milk, etc.).
  • Manage linen collection, distribution, and storage, including Theatre Caps and Masks.
  • Monitor and maintain stocks of fluids daily (saline, water, etc.) and stock in warming cabinets.
  • Monitor and maintain Blood Fridge – disc changed every Monday, alarm and disc checked and recorded daily.
  • Assist other porters on duty when not active.
Requirements:
  • A flexible attitude towards duties, which may be varied subject to departmental needs.
  • A clean driving license.
  • Good interpersonal skills.
  • A willingness to perform manual handling duties (moving beds/furniture, etc.).
Benefits:
  • A competitive salary.
  • A comprehensive benefits package, including:
    • 35 days annual leave inclusive of bank holidays.
    • Employer and employee contributory pension with flexible retirement options.
    • 'Spire for you' reward platform – discount and cashback for over 1000 retailers.
    • Free Bupa wellness screening.
    • Private medical insurance.
    • Life assurance.
    • Save an average of £50 per month with our free onsite car park.