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Bank Porter | Manual Handling, Customer Service Specialist
2 months ago
Spire Healthcare is seeking a skilled and flexible Bank Porter to join their team on a permanent contract. As a multi-skilled member of the service team, you will provide high-level support to the hospital with minimal supervision.
Key Responsibilities:- Collect and deliver items from/to other facilities around the local area.
- Provide occasional transportation services to patients and staff.
- Deliver blood units to Theatres and Ward in accordance with local working instructions.
- Clean, wash, and refuel the company vehicle.
- Undertake portering duties to agreed standards and procedures, including transportation of patients/goods/sets/equipment/linen/medical gases, clinical/general waste, mail distribution, general cleaning, and security duties.
- Collect and return patients to and from Theatres/Ward/Short Stay Suite/Imaging Department (bed/wheelchair/walking). Assist with slide transfer in Imaging Department.
- Set up and dismantle tables and chairs in the restaurant for functions as arranged.
- Carry out tasks from the weekend jobs list.
- Retrieve medical records from external storage when medical records staff are not on duty.
- Deliver morning papers to patients and internal departments.
- Order linen on designated days and order from BOC when required via Pharmacy.
- Participate in porters' meetings if on duty and keep up to date with information in the porters' folder.
- Clear all waste from Theatres Department and dispose of it in designated areas, ensuring liaison with CSSD for timely collection and disposal of clinical waste.
- Collect pre-ordered meals for consultants and staff as needed and take to Theatre Rest Room.
- Maintain Theatre Lounge supplies (plastic cups, tea, coffee, milk, etc.).
- Manage linen collection, distribution, and storage, including Theatre Caps and Masks.
- Monitor and maintain stocks of fluids daily (saline, water, etc.) and stock in warming cabinets.
- Monitor and maintain Blood Fridge – disc changed every Monday, alarm and disc checked and recorded daily.
- Assist other porters on duty when not active.
- A flexible attitude towards duties, which may be varied subject to departmental needs.
- A clean driving license.
- Good interpersonal skills.
- A willingness to perform manual handling duties (moving beds/furniture, etc.).
- A competitive salary.
- A comprehensive benefits package, including:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform – discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
- Save an average of £50 per month with our free onsite car park.