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Customer Service Associate

2 months ago


Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full time
Job Overview: At John Lewis Partnership, we prioritize providing exceptional service to our customers. This role requires adaptability, which may involve varied shifts including early mornings, late evenings, and weekends.

Position Summary:

Key Responsibilities:

As a valued Partner in our organization, your role is crucial to our ongoing success. You will actively seek ways to enhance our operations, ensuring efficiency and productivity across the board. This is a core principle that every Partner embodies and will carry into their daily tasks.

Your primary focus will be on the culinary offerings we provide throughout the day. Utilizing your strong interpersonal skills, you will engage with customers, offer suggestions, and prepare food items. The impression you leave on our customers will reflect directly on the reputation of John Lewis Partnership.

Essential Qualifications and Skills:

Empathy for our customers is key; you will consistently strive to deliver a personalized experience that keeps them coming back. Your enthusiasm, quick thinking, and passion for food will shine through in every interaction.

This position involves handling open food items. We seek individuals who are proactive, energetic, and customer-focused. You will need to demonstrate your ability to prioritize customer satisfaction and ensure that every individual you assist feels valued. Please highlight any relevant experience or qualifications in Catering or Hospitality in your application. Candidates must be able to commit fully to the specified working hours.

Additional Benefits:

As a Partner, you will have access to a comprehensive benefits package, which includes employee discounts, subsidized meals in Partner dining areas, discounts at local eateries, support for learning opportunities, and access to exclusive Partnership accommodations.

Important Considerations:

- We may close this position early if we receive a high volume of applications.

- It is advisable to keep a copy of the job description for your records.

Compensation:

£11.55 per hour


Weekly Hours:

14.25 hours


Employment Type:

Permanent Partner


Job Level:

Partnership Level 10


Work Schedule:

Part-time hours, specifically Wednesday 14:30-19:30, Friday 14:30-18:30, and Saturday 13:00-19:00

At John Lewis Partnership, we celebrate diversity and encourage you to bring your authentic self to work.