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Optical Practice Director

2 months ago

Rayleigh, Essex, United Kingdom Zest Business Group Full time
Job Description

Zest Business Group is seeking a highly skilled and experienced Optical Practice Manager to join our team.

Role:

  • Lead and direct a team of professionals in a fast-paced optical practice environment.
  • Motivate and support team members to deliver exceptional patient care and service.
  • Oversee day-to-day operations, ensuring seamless delivery of services and high levels of customer satisfaction.
  • Monitor and analyze key performance indicators (KPIs) to drive business growth and improvement.
  • Develop and implement new ideas to enhance the practice's reputation and customer experience.
  • Train and develop existing and new team members on technical and customer service skills.

Requirements:

  • GOC registration and a proven track record in a leadership position within the optical industry.
  • Ability to maintain high levels of customer care and satisfaction.
  • Strong motivational and leadership skills to drive team performance and growth.

Benefits:

  • Competitive base salary up to £35,000.
  • A range of additional benefits to support your career development and well-being.