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Housekeeping Attendant
1 month ago
We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Klarent Hospitality Head Office.
Key Responsibilities:
- Clean and maintain assigned bedrooms, bathrooms, and public areas to the highest standards.
- Ensure stocks of bathroom and bedroom items are replenished to correct standards.
- Report any defects found in the bedroom, corridors, or public areas to the Head of department.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- Work collaboratively with colleagues to enhance the guest experience.
- Contribute to the department and hotel's score by following company controls and procedures.
- Manage working rotas efficiently and ensure all necessary equipment is stocked and ready for use.
- Minimize wastage while maintaining high standards.
- Be energy efficient within the department, turning off lights and equipment when not in use.
- Develop own skills and knowledge through training, communication, and teamwork.
Requirements:
- Passionate and willing to learn.
- Positive attitude and ability to make guests smile.
- Genuinely friendly and caring.
- Enjoys working as part of a team.
- Ambitious and hard working.
- Displays behaviours that enhance company values.
- Good communication and excellent grooming standards.
- Ability to work morning, afternoon, evening, and weekends.
- Deliver exceptional customer experiences.
About Klarent Hospitality:
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We pride ourselves on ensuring that our staff are rewarded and recognized for their hard work, commitments, and long service.
Why Join Us:
We offer excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. Our employees are rewarded and recognized for their hard work, commitments, and long service.