Energy Sector Relationship Manager

4 days ago

Exeter, Devon, United Kingdom EDF Full time
About the Role

This is an exciting opportunity to join the Relationship Management team at EDF, where you will play a key role in supporting the delivery of operational performance metrics. You will work closely with Metering and Supply operational teams to understand challenges and facilitate performance improvement through clear action plans.

Key Responsibilities
  • Manage agents to ensure they are performing against operational performance metrics within their contract.
  • Arrange and host monthly business reviews with key agents, recording actions with delivery date expectations.
  • Coordinate and monitor internal collaboration sessions, ensuring clear documentation of discussions and sharing with relevant stakeholders.
  • Ensure the right agents are appointed on either direct or default arrangements, regularly reviewing the portfolio and ensuring appointments are correct.
  • Educate agents on operational performance metrics and expectations.
  • Represent EDF at Elexon's Supplier Forum, capturing important industry updates and sharing these with key stakeholders within EBS.
  • Deliver a robust view of agent performance across KPIs aligned to several business units.
  • Identify opportunities to deliver performance and cost improvements, creating and deploying plans to realize these opportunities.
About You

We are looking for someone with strong business and industry knowledge, a good understanding of the energy sector, and the associated regulatory and competitive landscape. You will have excellent written and verbal communication skills, including experience of effective presentation internally to senior level and to external audiences. You will also be able to consolidate information from multiple sources to understand and communicate complex issues in a simple way.

What We Offer

Alongside a salary starting from £34,400 and a market-leading pension scheme, we offer a range of flexible benefits to support our people across all aspects of their lives. You will have the opportunity to work from home and will be provided with a suite of IT equipment to ensure you can work remotely comfortably and effectively. You will also have the opportunity to travel to our Exeter office when required.

Why Join Us

We strive to create an inclusive and diverse environment where everyone has a voice and where you feel confident being yourself. We are committed to equality, diversity, and inclusion and would like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability, and supporting social mobility. We are a disability confident employer and will do all we can to help with your application, making adjustments as you need.

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