Account Manager

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

Job Summary

We are seeking a highly skilled and experienced Account Manager to join our team at Rightmove. As an Account Manager, you will be responsible for managing a designated number of New Homes and Developer accounts to achieve individual revenue goals through existing business and converting new business opportunities.

Key Responsibilities

  • Achieve individual sales revenue and activity targets.
  • Convert new business prospects in the region.
  • Maintain and grow business in the area.
  • Design and implement tailored strategic account plans.
  • Ensure completion of all elements of strategic account plans.
  • Deliver first-class account management with regular reviews and feedback.
  • Present to large groups as needed.
  • Ensure accounts understand our products, pricing, and value-added solutions.
  • Coordinate with internal support functions for smooth billing, administration, and sales reports.
  • Interpret data in review meetings to help customers understand their business and market.
  • Manage day-to-day relationships with external parties.
  • Resolve customer queries and disputes, including aged debt and invoice issues.
  • Act as a positive role model and ambassador of our values.
  • Take responsibility for self-development and team collaboration.

Requirements

  • Proven outstanding sales and negotiation skills while consistently overachieving targets.
  • Excellent relationship-building and account management skills.
  • Ability to interact and deal with all levels of businesses.
  • Experience working in a multi-product environment.
  • A good level of industry knowledge with demonstrable business acumen.
  • A strong belief in 'Driving improvement as we can always be better'.
  • Structured, disciplined, energetic, committed to individual and group improvement.
  • Open and honest team player.
  • Analytical with previous exposure to data analysis and a keen eye for detail.
  • Problem solver with the ability to take ownership and resolve issues.
  • Able to challenge ideas and ask probing questions.

About Us

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

We offer a range of benefits, including a competitive compensation package, cash plan for dental, optical and physio treatments, private medical insurance, pension and life insurance, employee assistance plan, 27 days holiday plus two (paid) volunteering days a year, hybrid working pattern with 2 days in office, contributory stakeholder pension, life assurance at 4x your basic salary, paid leave for maternity, paternity, adoption & fertility, travel loans, bike to work scheme, rental deposit loan, charitable contributions through payroll giving and donation matching, and access to deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

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