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Service Advisor

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Edinburgh, Edinburgh, United Kingdom Cameron Clarke Associates Full time

Job Title: Service Advisor - ŠKODA

Job Summary:

We are seeking a highly skilled and experienced Service Advisor to join our team at Cameron Clarke Associates. As a Service Advisor, you will play a crucial role in ensuring the efficient operation of our service department, meeting and exceeding customer expectations, and maximizing workshop profitability.

Key Responsibilities:

  • Customer Service: Provide exceptional levels of service to customers, ensuring their needs are met and exceeded.
  • Workshop Management: Plan and manage the workshop day to maximize efficiency and profitability.
  • Administration: Invoicing, taking payment from customers, and maintaining accurate records.
  • Communication: Effective communication with customers, colleagues, and management to ensure seamless service delivery.
  • Teamwork: Collaborate with the service team to achieve departmental goals and objectives.

Requirements:

  • Experience: At least 2 years' experience as a Service Advisor in an automotive environment.
  • Skills: Strong administration skills, excellent IT skills, and the ability to adapt to new systems quickly.
  • Qualifications: Full UK driving license and eligibility to work in the UK.

About Us:

Cameron Clarke Associates is a leading provider of automotive services, with a strong reputation for excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for career growth and development.