Hospitality Manager
3 weeks ago
We are a family of passionate individuals changing lives every day. As a leading UK care home group, we provide exceptional care to 1,500+ residents and are committed to making a difference in their journey.
About the Role
We are seeking an experienced Hospitality Manager to oversee all aspects of our hospitality operations. As a key member of our team, you will be responsible for ensuring a 'healthy living' food service, engaging activities programme, and maintaining high standards of housekeeping and maintenance.
Key Responsibilities
- Develop and implement a caring service experience aligned with our family values: compassion, empathy, and transparency.
- Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
- Collaborate with our chef to deliver quality meals on time and ensure excellent food service operations.
- Address maintenance issues promptly to maintain a safe and comfortable environment for our residents.
- Manage the hospitality budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
Requirements
We are looking for an experienced Hospitality Manager with a background in hospitality, preferably with hotel experience. You will have the satisfaction of working with a caring and enthusiastic team that puts people at the heart of the business. We offer a comprehensive induction and training programme, opportunities for career development and progression, and a competitive benefits package.
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