Hospitality Manager

3 weeks ago


Downham Market, Norfolk, United Kingdom Adult Social Care Full time
Hospitality Manager (Care Home)

We are a family of passionate individuals changing lives every day. As a leading UK care home group, we provide exceptional care to 1,500+ residents and are committed to making a difference in their journey.

About the Role

We are seeking an experienced Hospitality Manager to oversee all aspects of our hospitality operations. As a key member of our team, you will be responsible for ensuring a 'healthy living' food service, engaging activities programme, and maintaining high standards of housekeeping and maintenance.

Key Responsibilities

  1. Develop and implement a caring service experience aligned with our family values: compassion, empathy, and transparency.
  2. Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
  3. Collaborate with our chef to deliver quality meals on time and ensure excellent food service operations.
  4. Address maintenance issues promptly to maintain a safe and comfortable environment for our residents.
  5. Manage the hospitality budget to meet revenue targets while controlling costs.
  6. Build strong relationships with residents, families, and staff to enhance community engagement.
  7. Ensure staff are well-trained and equipped for effective performance.

Requirements

We are looking for an experienced Hospitality Manager with a background in hospitality, preferably with hotel experience. You will have the satisfaction of working with a caring and enthusiastic team that puts people at the heart of the business. We offer a comprehensive induction and training programme, opportunities for career development and progression, and a competitive benefits package.


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