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Room Service Attendant

2 months ago

Eastbourne, East Sussex, United Kingdom Elite Hotels Full time

Room Service Attendant Opportunity at Elite Hotels

About the Role:

We are seeking a skilled Room Service Attendant to join our team at the Grand Hotel in Eastbourne. As a Room Service Attendant, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Menu Knowledge: Familiarize yourself with our room service menu and be able to advise guests on their choice of dishes, beverages, and dietary requirements.
  • Tray Preparation: Prepare trays and trolleys for guests, paying attention to detail to ensure a high level of service.
  • Telephone Etiquette: Answer the telephone in a friendly and efficient manner, taking guest orders and ensuring all orders are charged and posted correctly.
  • Team Collaboration: Assist in other departments as needed, depending on business requirements.

Requirements:

  • Customer Service: Provide polite and personable service to guests, with a strong focus on customer satisfaction.
  • Communication: Possess excellent communication skills, both written and verbal, with a good command of the English language.
  • Previous Experience: Previous waiting experience is required, with a positive attitude and a willingness to learn.
  • Physical Demands: Be physically fit, as some lifting may be required.

What We Offer:

As a Room Service Attendant at Elite Hotels, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.