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Hospitality Host

2 months ago

Taunton, Somerset, United Kingdom Barchester Healthcare Ltd Full time
About the Role

We are seeking a skilled Hospitality Host to join our team at Barchester Healthcare Ltd. As a Hospitality Host, you will play a vital role in creating a warm and welcoming environment for our residents, enhancing their overall care and support experience.

Key Responsibilities
  • Provide exceptional customer service in our dining room and bar areas, ensuring a high level of satisfaction for our residents and their families.
  • Engage with residents and their families on a regular basis, building strong relationships and understanding their needs and preferences.
  • Work collaboratively with our care team to deliver a seamless and personalized experience for our residents.
  • Assist with the planning and delivery of events and activities that promote social interaction and a sense of community among our residents.
About You

We are looking for a personable and caring individual who is passionate about delivering exceptional customer service. You will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Experience in a similar setting is desirable, but not essential. We offer comprehensive training and development opportunities to support your growth and success in this role.

What We Offer
  • A competitive rate of pay
  • A comprehensive rewards package, including free training and development, access to wellbeing and support tools, and a range of retail discounts and savings
  • Opportunities for career progression and professional development
  • A supportive and inclusive work environment