Chief Information Officer

4 hours ago


Leeds, Leeds, United Kingdom Bizagi Full time
About the Role

Bizagi is a global software company that's growing rapidly in the cloud automation market. We're looking for a talented individual to lead our Information Technology Team as a Chief Information Officer (CIO).

Key Responsibilities
  • Lead a geographically dispersed IT and Business Systems Function, primarily based in Colombia and Spain, through a period of transformation required to support a scaling global PaaS business.
  • Evaluate stakeholder needs and ensure that agile development methodologies are employed to execute optimum outcomes for the business.
  • Maintain rigorous security policies, procedures, processes, and applications across the organization.
  • Proactively evaluate areas of weakness in the processes and systems of the company to ensure the needs of the company are satisfied with the right level of security, resilience, and scalability.
  • Leverage Bizagi's products and services where appropriate to drive process automation across the enterprise.
  • Ensure optimum use of Microsoft Azure services internally.
  • Build a world-class IT and business system technical capability that employs agile development methodologies to execute the optimum outcomes for the business and drive user adoption to increase the efficient use of existing resources.
  • Ensure a programmatic approach to deliver 'minimum levels of service to run the business' and also projects to deliver roadmap improvements based on the priorities of the business.
  • Drive operational excellence in all aspects of IT supporting the business as a whole, but in particular Extranet, Intranet, Sales, Marketing, Legal, Finance, commercial operations, and other go-to-market functions.
  • Holding yourself and your team accountable for meeting project deliverables and milestones.
  • Utilize best-in-class workflows and applications to optimize Bizagi's business processes.
  • Ensure that the internal needs of the company are treated with high priority and become an ambassador for the business operations requirements.
  • Balance use of dedicated team and Bizagi professional services resources to deliver the most effective and efficient implementation cadence.
  • Develop and implement a comprehensive data strategy that aligns with the organization's overall business goals, overseeing the management and governance of data, ensuring its accuracy, availability, and usability.
  • Ensure that third-party vendors comply with the organization's standards and includes conducting security audits and assessments of vendors. Monitor and optimize supplier costs.
  • Maintain a comprehensive cybersecurity strategy that protects the organization's data and IT infrastructure, including risk management, compliance, certifications, incident response, and employee training and awareness.
  • Work with internal customers to enhance the CRM and ERP systems.
Requirements
  • BSc/BA in computer science, engineering, or relevant field; MSc/MA will be preferred.
  • Proven experience as CIO or similar managerial role in a global SaaS/PaaS or product organization.
  • Excellent knowledge of IT systems and infrastructure, Microsoft services, and in particular Azure.
  • Knowledge of Dynamics, Marketo, Martech options, website optimization & CMS, process automation, and digital marketing.
  • Background in designing/developing IT systems and planning IT implementation.
  • Solid understanding of data analysis, budgeting, and business operations.
  • Superior analytical and problem-solving capabilities.
  • A strong strategic and business mindset.
  • Excellent organizational and leadership skills.
  • Outstanding verbal and written communication skills (English and Spanish).
  • Experience of leading agile business systems development functions and PMO as well as effective management of business-as-usual services.
  • Strong technical skills in relation to system design and implementation.
  • Customer-facing experience and comfortable presenting internally and externally.
  • Experience of running multiple projects as part of a program or portfolio office.
  • Consultative approach to business/process improvement.
  • Highly effective in collaborative team working.
  • Ability to speak and write in English and Spanish.
Location

Remote - US, UK, Spain, or Bogota, Colombia



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