SCADA Systems Engineer

2 weeks ago

Sunderland, United Kingdom Enzen Global Limited - UK Full time
Job Description

Enzen Global Limited - UK is a leading global knowledge enterprise specializing in energy and water solutions. We are seeking a highly skilled SCADA Systems Engineer to join our team.

Key Responsibilities
  • SCADA Operations: The successful candidate will be responsible for leading SCADA applications and related use within system control processes.
  • Programming and Documentation: The candidate will work on other programming and documentation projects as required.
  • On-Call Support: The SCADA Engineer will be required to be on-call on a rotating basis throughout the year.
Requirements
  • SCADA Experience: The candidate should possess a broad understanding of SCADA communications and IT Telecommunications Infrastructure.
  • Development and Maintenance: Develops and maintains standards, practices, procedures, and policies for Enzen's clients using SCADA, SCADA network, and SCADA telecommunications processes.
  • Troubleshooting: Troubleshoots communication and remote equipment issues affecting the pipeline operations.
  • Site Acceptance Testing: Conducts Site Acceptance Testing to demonstrate and validate controls functionality.
  • Technical Ownership: Takes ownership of technical issues and uses persuasive skills to work with 3rd line support to resolve more advanced issues when necessary.
  • System Operation: Responsible for the proper operation of all system software, hardware, and network.
  • SCADA Support: Provides 24/7 SCADA support to the pipeline operations control centre.
  • Infrastructure Support: Supports the existing infrastructure; assists with the maintenance of the computer operating system, network, and the control system package.
  • Custom Application Development: Develops/updates custom application functionality, understands, and supports external system interfaces.
  • Screen Design: Builds, modifies, tests, and designs screens/mimics and database records in SCADA to add new operations functions.
  • Troubleshooting Control Equipment: Supports troubleshooting control equipment by providing diagnostic information to the field.
  • Issue Identification: Able to work to identify scope of issues and recommend best practices to prevent further occurrences.
  • Location: Location must be work from office 2/3 days a week.
  • Customer Complaint Resolution: Resolving escalated customer complaints without the need for team lead intervention.
  • Testing and Feedback: Participate in testing of new tools, applications, and releases; provide appropriate feedback for tool improvement.
  • Documentation: Documenting troubleshooting and problem resolution steps.
  • Training: Participation in providing training to customers as required.
  • Reporting: Prepare excel-based reports based on incident severity.
  • Outage Resolution: Ability to lead outages to resolution in a timely manner.
  • IT Procedures: Follow IT procedures e.g. ITIL and strictly complying with our policies.
  • On-Call Support: Provide 24X7 support via on-call rotation.
Requirements
  • SCADA Software Development Experience: SCADA Software Development, Testing, and Support Experience.
  • Excellent Communication Skills: Excellent written and verbal skills.
  • Technical Knowledge: Firm grasp of how web applications work, networking, and software products.
Preferred Qualifications
  • SCADA Package Experience: Min 2 years of experience with any of the leading SCADA packages such as Schneider ClearSCADA/SCX Wonderware, GE Power On, ABB SCADA, and/or relevant.
  • Pipeline Experience: Pipeline experience preferred.
  • Client-Facing Experience: Client-facing experience.
  • ITIL Knowledge: Good understanding of ITIL processes.
  • Education: Minimum Bachelor's Degree in Engineering or Computer Science required.

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