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Sales Associate

2 months ago

London, Greater London, United Kingdom Samsonite Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Lipault, a leading brand in the luggage and travel accessories industry. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and contributing to the success of our store.

Key Responsibilities:

  • Customer Service:
    • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
    • Respond to customer inquiries, resolve issues, and address concerns in a professional and courteous manner.
    • Upsell and cross-sell products to increase sales and meet sales targets.
  • Sales and Merchandising:
    • Maintain a thorough knowledge of products, including features, benefits, and pricing.
    • Effectively communicate product information to customers, highlighting key selling points and promotions.
    • Contribute to visual merchandising and store displays to create an engaging and attractive shopping environment.
  • Store Operations:
    • Assist with daily store operations, including opening and closing procedures, inventory management, and stock replenishment.
    • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
    • Contribute to maintaining a clean and organized store environment, adhering to company standards.
  • Teamwork and Communication:
    • Collaborate with colleagues to achieve sales targets and meet customer needs.
    • Communicate effectively with management and colleagues to ensure seamless store operations.
    • Participate in training and development programs to enhance skills and knowledge.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or sales experience preferred.
  • Skills: Excellent customer service skills, strong communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for career growth and professional development.
  • Collaborative Work Environment: We foster a collaborative and supportive work environment.