Lead AWS Engineer

7 days ago

Worthing, West Sussex, United Kingdom Southern Water group Full time
Lead Observability & Monitoring Engineer

Location: Remote (UK) with occasional travel to Durrington, Worthing

Contract Type: Permanent

Hours: 37 hours a week

Salary: Up to £65,000

About the Role

The Lead Observability & Monitoring Engineer will be responsible for taking ownership of our SolarWinds platform during a time of rapid large-scale change. This is an exciting opportunity to learn and grow with our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact, and reducing our carbon footprint.

Key Responsibilities

  • Provide 2nd & 3rd line support to assist with troubleshooting issues for a 24x7 operation
  • Develop and deliver the monitoring roadmap for Southern Water IT & OT, including people, process/policy, and tools from initial green field stand up to operationalisation and continual improvement
  • Act as the key stakeholder for existing and new transition and transformation programmes
  • Define and implement IT quality assurance practices and procedures
  • Contribute to Southern Water's Transformation Programmes of work

Requirements

To be successful in this role, you will have extensive experience in SolarWinds, with the ability to take ownership of all system improvements and developments. You will have:

  • At least 3 years of experience working with SolarWinds Orion Platform (NAM, SAM, VMAN, SRM) and Kiwi syslog
  • Strong infrastructure and networking background
  • SWQL and SQL queries knowledge
  • Monitoring protocols and principles (WMI, SNMP, WinRM, Polling vs Event-based monitoring etc.)
  • Knowledge of ITIL & Agile best practices
  • SolarWinds Certified Professional (SCP) certification preferred

Desirable Skills

  • SolarWinds Grafana, Splunk
  • VMWare Virtualisation
  • Storage Arrays
  • Software Defined technologies
  • PowerShell scripting and automation
  • Application performance monitoring and observability practices
  • DevOps tools and methodologies, including CI/CD pipelines
  • Cloud platforms (e.g., AWS, Azure) and hybrid cloud environments

What We Offer

This role will be full-time, Monday to Friday, based remotely anywhere in the UK, with some occasional travel to Durrington (Worthing) office. We offer a competitive salary of up to £65,000 per annum, depending on skills and experience, as well as other benefits including:

  • Generous pension up to 11% company contribution
  • 25 days annual leave
  • Life assurance equal to 4x salary
  • Salary sacrifice electric car scheme (after 6 months service)
  • Health Cash Plan
  • Full funded eye tests
  • Two paid volunteering days a year
  • Occupational health service
  • Discounts with over 800 popular retailers
  • Digital GP service
  • Study support may be available for job-related qualifications (if position goes permanent)
  • Competitive maternity leave and flexible return to work options
  • Cycle to work scheme

About Us

Southern Water is a leading water and sewerage company in the UK, committed to providing high-quality services to our customers while protecting the environment and promoting sustainability. We are a dynamic and innovative organisation, always looking for talented individuals to join our team and contribute to our mission.

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