Head Waiter
3 weeks ago
We are seeking a highly skilled and experienced Head Waiter to join our team at Malmaison. As a key member of our service team, you will be responsible for delivering exceptional dining experiences to our guests.
Key Responsibilities:- Oversee a section of the restaurant, ensuring seamless service delivery and high standards of quality.
- Develop and lead a team of commis waiters, providing guidance and support to ensure their growth and development.
- Collaborate with the kitchen and F&B Manager to ensure smooth and controlled dining experiences for our guests.
- Manage guest expectations, delivering exceptional service and ensuring a positive experience.
- Competitive rates of pay and opportunities for career progression.
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
- Discounted friends and family room rates with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded apprenticeship programs to support your career development.
- High street discounts on a range of high street shops, experiences, holidays, and more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare cash plans - dental, optical, medical, and more available from £5 per month.
- Referral schemes that pay up to £1500 for getting your mates jobs.
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- We have a wellness and national campaign days calendar which promotes and encourages activities like pay day lunches/treats, national popcorn day, mental health awareness week, and more.
- We work with Wagestream, giving instant access to your pay as it's earned.
- We also offer complimentary stays on your 1st, 3rd, and 5th anniversary with dinner, bed, and breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee assistance program - free, confidential advice available 24/7 to you and your family.
- 100% of our electricity is generated using renewable energy, with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels, with a target of 100% in the near future.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas, and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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