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Head of Digital Forensics and E-Discovery

2 months ago

London, Greater London, United Kingdom Herbert Smith Freehills Full time

About Herbert Smith Freehills

As a leading global law firm, we provide premium quality, full-service legal advice to many of the world's largest and most ambitious organizations. With a global network of offices across Asia Pacific, Europe, the Middle East, and North America, we are at the heart of the new global business landscape.

The Opportunity

We are seeking a highly experienced and skilled professional to lead our Digital Forensics and E-Discovery team. As Head of Digital Forensics and E-Discovery, you will be responsible for building out our Digital Legal Delivery service through the use of technology to support complex and wide-ranging workstreams. This role will have individual or collective accountability for the performance of E-Discovery within Digital Legal Delivery.

Key Responsibilities and Relationships

  • Provide senior strategic leadership and client-facing leadership for the firm's Digital Legal Delivery business, reporting to the Legal Technology lead.
  • Have direct responsibility for the day-to-day management of the Digital Forensics and E-Discovery team in the region.
  • This is a fee-earning role with a billable hours target of 1 hour per day.
  • Work closely with the Digital Legal Delivery West Disputes Partner, the Legal Technology lead, and other senior leaders in Digital Legal Delivery West to support them in achieving the strategic vision for Digital Legal Delivery West.
  • Lead the legal and E-Discovery teams within Digital Legal Delivery to high professional standards, with a close eye on quality.
  • Work closely with the senior Digital Legal Delivery E-Discovery team members in Asia and Australia to ensure global alignment and best achieve the strategic aims of the global business.
  • Clients/Business Development
  • Establish and maintain excellent working relationships with local GHoPs, RHoPs, Partners, and CRMs across the region.
  • Promote the full Digital Legal Delivery E-Discovery offering to them, in consultation and collaboration with relevant peers, to maximize the opportunity for the firm's clients to benefit from Digital Legal Delivery services.
  • Direct excellent client care and relationship management of internal and external clients to ensure high levels of satisfaction with the legal services offered by the E-Discovery practice in the region.
  • Work to further diversify the client portfolio for Digital Legal Delivery West to ensure the business remains sustainable, profitable, and responsive to client need.
  • Contribute substantially to the firm's overall value proposition and high standards of service delivery to clients, assessed by client survey/feedback and repeat business as appropriate.
  • Build own brand as a respected voice in the legal technology community through seeking opportunities to raise own profile and others in the team.
  • Strategic Leadership
  • Provide inspired leadership and clear direction to teams, ensuring a collaborative approach to achieve the firm's objectives and promote a positive perception of HSF and Digital Legal Delivery to clients.
  • Lead and develop a culture within E-Discovery to support the attraction, development, performance, and retention of the highest caliber employees.
  • Develop a highly regarded team that strives to consistently deliver exceptional work.
  • Achieve high levels of employee engagement across teams within the portfolio and evidenced by 360 feedback.
  • Manage change as it impacts the teams in a way that minimizes operational and client delivery disruption.

Qualifications, Skills, and Experience

  • Have a track record of successfully leading an E-Discovery team. An ability to help deliver a high-performance culture among a group of diverse, talented, technically excellent individuals will be crucial.
  • Be a process-minded individual, demonstrating excellence in client service delivery for both internal legal teams and external clients, including managing the processes and delivery of work.
  • Extensive experience of planning and managing complex E-Discovery matters and deep experience with E-Discovery technology (Relativity and Nuix desired), and E-Discovery review best practice, including the application and analysis of E-Discovery Analytics (TAR, Early Case Assessment, Clustering, Concept searching).
  • Excellent understanding of the E-Discovery software market and the legal framework of E-Discovery, existing protocols, practices, and relevant legal standards. Proven skills in operational business growth and planning, able to spot and develop new business opportunities.
  • People management skills in a law firm or commercial legal environment managing team members in and out of region.
  • Experience of resourcing, project managing, and motivating large teams to tight deadlines.
  • High level of attention to detail with the ability to step back and see problems, opportunities, and trends.
  • Strong creative and analytical ability, coupled with sound judgment to balance multiple factors and solve complex problems.
  • Strong IT literacy, including and aptitude for learning (and becoming proficient in) the use of new and innovative software and IT applications.