Head of Knowledge Services Systems

7 days ago

London, Greater London, United Kingdom Oliver Wyman Full time
Job Title: Head of Knowledge Services Systems

Oliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.

The Opportunity:

We are looking for a technology-focused program manager to lead the development and implementation of our next-generation knowledge-focused technology products. This role requires strong leadership, innovation, change management, collaboration, and planning across global, regional, and local teams.

Key Responsibilities:

  • Oversee the program to manage and develop a leading-edge global technology knowledge platform that provides Oliver Wyman practitioners with insights via curated sets of searchable and browseable information.
  • Take a lead role in shaping the Oliver Wyman Group vision and mission for its knowledge technologies and processes, particularly those powered by AI.
  • Interface with senior-level stakeholders, building relationships, understanding their business needs, and influencing buy-in and adoption of strategic knowledge technology projects.
  • Own and lead complex projects, including related timelines, change management, benefits tracking, and budget for global implementations.
  • Oversee an Operations Team as they continuously improve and monitor our processes and reporting related to Research and Intellectual Capital (IC) accessibility and utility.

Requirements:

  • Experienced professional with a minimum of 8 to 10 years of relevant experience.
  • Bachelor/Advanced degree(s) and a strong understanding of business technology and knowledge management issues.
  • Experience in financial services, management consultancy, and/or professional services environments.
  • Knowledge of search (especially AI-powered), usability, semantic technologies, ontologies/taxonomy, data structures, SharePoint, and knowledge management-related platforms is a plus.
  • Proven people management experience, coordinating workflow, setting priorities, and sometimes across multiple geographies.

Skills and Attributes:

  • High-level knowledge/capability in designing/developing effective communication, particularly at partner level and all-staff communications.
  • Strong intellect to analyze and creatively solve problems while working toward a viable solution in a collaborative environment.
  • Ability to embrace AI, driving change, and keeping up to date with useful trends.
  • Service-focused, dedicated to meeting the expectations of stakeholders by securing effective relationships with clients and executing deliverables to the highest standards.
  • Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders.
  • Ability to build compelling business cases and demonstrate measurable results.
  • Strong people management skills and ability to manage staff in multiple geographies.
  • Strong relationship building skills and ability to build alignment among customers and key stakeholders.
  • Self-motivated with strong organizational, prioritization, and project management skills, able to work independently and collaborate with cross-functional teams.
  • An appetite for learning and idea generation, driven to excel and grow.
  • Willing to travel.
  • Ability to work effectively in a fast-paced, deadline-driven, highly dynamic atmosphere and react quickly to changes and shifting priorities.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

  • Head of Knowledge Services Systems

    3 hours ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled and experienced professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.Key Responsibilities:Oversee the...

  • Head of Knowledge Services Systems

    1 hour ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled and experienced professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.Key Responsibilities:Oversee the...

  • Head of Knowledge Services Systems

    2 days ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.Key Responsibilities:Develop and implement a...

  • Head of Knowledge Services Systems

    2 days ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.Key Responsibilities:Develop and implement a...

  • Head of Knowledge Services Systems

    4 days ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.Key Responsibilities:Develop and implement a...

  • Head of Knowledge Services Systems

    4 days ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.Key Responsibilities:Develop and implement a...

  • Head of Knowledge Services Systems

    2 weeks ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job SummaryOliver Wyman is seeking a seasoned professional to lead the development and implementation of our next-generation knowledge-focused technology products. As the Head of Knowledge Services Systems, you will be responsible for managing a team of experts to design, develop, and maintain our global technology knowledge platform.Key...

  • Head of Knowledge Services Systems

    2 weeks ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job SummaryOliver Wyman is seeking a seasoned professional to lead the development and implementation of our next-generation knowledge-focused technology products. As the Head of Knowledge Services Systems, you will be responsible for managing a team of experts to design, develop, and maintain our global technology knowledge platform.Key...

  • Head of Knowledge Services Systems

    4 days ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.The successful candidate will be responsible for...

  • Head of Knowledge Services Systems

    4 days ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job Title: Head of Knowledge Services SystemsOliver Wyman is a global leader in management consulting, with a presence in over 70 cities across 30 countries. We are seeking a highly skilled professional to lead our knowledge services systems, driving innovation and excellence in our technology platforms.The successful candidate will be responsible for...

  • Head of Knowledge Services Systems

    2 weeks ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    Job SummaryOliver Wyman is seeking a seasoned professional to lead the development and implementation of cutting-edge knowledge-focused technology products. As the Head of Knowledge Services Systems, you will be responsible for driving innovation and collaboration across global teams to achieve knowledge and collaboration goals.Key ResponsibilitiesOversee...

  • Head of Knowledge Services Systems

    2 weeks ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    About Oliver WymanOliver Wyman is a global leader in management consulting, providing strategic advice to clients across various industries. With a presence in over 70 cities worldwide, the firm combines deep industry expertise with specialized knowledge in strategy, operations, risk management, and organization transformation.The company has a team of over...

  • Head of Knowledge Services Systems

    2 weeks ago

    London, Greater London, United Kingdom Oliver Wyman Full time

    About Oliver WymanOliver Wyman is a global leader in management consulting, providing strategic advice to clients across various industries. With a presence in over 70 cities worldwide, the firm combines deep industry expertise with specialized knowledge in strategy, operations, risk management, and organization transformation.The company has a team of over...

  • Head of Lifestyle Services

    3 days ago

    London, Greater London, United Kingdom Insignia Group of Companies Full time

    Head of Lifestyle ServicesInsignia Group of Companies is seeking an experienced professional to lead our Concierge Services team in our London office. The ideal candidate will have a proven track record of improving member experiences through effective management and strategic planning.Key Responsibilities:Manage a team of Concierge professionals to ensure...

  • Head of Lifestyle Services

    3 days ago

    London, Greater London, United Kingdom Insignia Group of Companies Full time

    Head of Lifestyle ServicesInsignia Group of Companies is seeking an experienced professional to lead our Concierge Services team in our London office. The ideal candidate will have a proven track record of improving member experiences through effective management and strategic planning.Key Responsibilities:Manage a team of Concierge professionals to ensure...

  • Property Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom CHL Head Office Full time

    Job Description**Job Title:** Building Operations Manager**Company:** CHL Head Office**Job Summary:** We are seeking a highly skilled and experienced Building Operations Manager to join our team at CHL Head Office. The successful candidate will be responsible for overseeing the efficient and compliant delivery of facilities management services, coordinating...

  • Property Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom CHL Head Office Full time

    Job Description**Job Title:** Building Operations Manager**Company:** CHL Head Office**Job Summary:** We are seeking a highly skilled and experienced Building Operations Manager to join our team at CHL Head Office. The successful candidate will be responsible for overseeing the efficient and compliant delivery of facilities management services, coordinating...

  • Head of HR Systems and Data

    2 weeks ago

    London, Greater London, United Kingdom Goldsmiths, University of London Full time

    Goldsmiths, University of London is a world-renowned institution of higher education, committed to delivering exceptional academic programs and innovative research initiatives. This senior role offers a unique opportunity to contribute to the university's strategic objectives, working closely with the Director of People & Organisational Development and their...

  • Head of HR Systems and Data

    2 weeks ago

    London, Greater London, United Kingdom Goldsmiths, University of London Full time

    Goldsmiths, University of London is a world-renowned institution of higher education, committed to delivering exceptional academic programs and innovative research initiatives. This senior role offers a unique opportunity to contribute to the university's strategic objectives, working closely with the Director of People & Organisational Development and their...

  • Service Charge Administrator

    2 weeks ago

    London, Greater London, United Kingdom Helix - Head Office Full time

    Job DescriptionHelix - Head Office is seeking a highly skilled Service Charge Administrator to join our team. As a key member of our property management team, you will be responsible for the administration and control of service charges arising on our property portfolios.Key Responsibilities:Manage a portfolio of Service Charge propertiesMonthly Cash...