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Housekeeping Night Manager
2 months ago
De Vere Tortworth Court, a stunning 201-bedroom hotel in South Gloucestershire, is seeking a highly skilled Deputy Head Housekeeper to join our team. As a key member of our housekeeping management team, you will play a vital role in ensuring the highest level of housekeeping and guest service standards are maintained.
Key Responsibilities:- Work closely with the Executive Head Housekeeper to set, monitor, and maintain housekeeping and guest service standards.
- Deputise for the Head Housekeeper as required, supervising the team and regulating housekeeping costs to maximise room division profitability.
- Lead by example, fostering a culture of warmth and appreciation among colleagues, and building genuine relationships with your team to create a sense of belonging.
- Ensure meticulous attention to detail to guarantee guests enjoy clean rooms and memorable moments throughout their stay.
- Previous experience in hotels, ideally in a similar role and in a similar-sized property.
- Ability to deliver a consistent level of service under pressure, with a keen eye for detail.
- IT literacy and previous experience with Opera and Fourth Hospitality would be an advantage.
- Awareness of relevant legislation, including health and safety, COSSHH, environmental health, and fire precautions.
- Strong communication skills, with the ability to motivate and inspire colleagues to deliver a consistent level of service.
- Well-organised with good time management skills, prioritising tasks and managing work schedules and rotas to meet operational demands.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities, saving you money on costly gym memberships.
- An extra paid day off for your birthday, along with a £20 love to shop voucher.
- An annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
- £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 31 days holiday each year (increasing annually up to 33 days).
- Venue closure over the Christmas period, allowing you time off to enjoy the festive season.
- Access to our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
