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Senior Customer Support Administrator

2 months ago

Huddersfield, Kirklees, United Kingdom The Recruitment Co Full time £25,000
Position Overview:
As a Senior Customer Support Administrator, you will play a crucial role in enhancing our customer experience within a dynamic and engaging team environment.

About the Company:
Our client is a well-established organization with a rich history in the industry, seeking to bolster its Customer Support division.

Key Responsibilities:
  • Engage with a diverse range of clients, including prominent retail brands, designers, and online specialists.
  • Address various customer service inquiries through multiple communication channels, ensuring timely responses.
  • Provide updates regarding inventory status and manage outstanding orders effectively.
  • Support the Account Management Team during client visits as needed.

Qualifications:
  • Proven experience in a fast-paced customer service or sales environment.
  • Exhibit a friendly and professional demeanor with excellent communication skills.
  • Proficient in Microsoft Office applications.
  • A collaborative team player with a proactive approach to problem-solving.

Benefits:
  • 22 days of annual leave plus public holidays, with additional days accrued based on service.
  • Flexible working hours to promote a healthy work-life balance.

Join us in delivering exceptional service and contributing to our continued success.