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Duty Manager Position

2 months ago


Mildenhall, Suffolk, United Kingdom Heron Food Full time

Position Overview:

The Duty Manager at Heron Foods is the heartbeat of our store, responsible for ensuring seamless operations and exceptional customer service.

Key Responsibilities:

  • Lead and inspire the team to achieve sales targets and profitability.
  • Maintain a stunning store condition, including cleanliness and merchandising.
  • Ensure customer service excellence and handle queries effectively.
  • Drive sales growth and profitability through effective store operations.

Requirements:

  • Proven success as a Retail Supervisor/Duty Manager/Assistant Manager/Shift Manager in fast-paced retail.
  • Energetic, organized, and passionate about leadership.
  • Ability to thrive in a lively, sometimes challenging, environment.

What We Offer:

  • 10% discount at Heron Foods and B&M stores.
  • Ongoing learning and career progression opportunities.
  • Free, confidential wellbeing support via our employee assistance programme.
  • 24/7 online access to a GP for you and your family.
  • 30 days annual leave (pro rata).
  • Rewards for long service, work anniversaries, and more.

About Us:

Heron Foods is a fast-growing discount retailer with 325+ stores and still expanding.