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Nights Team Member

2 months ago

Newquay, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and customer-focused Nights Team Member to join our team at Premier Inn Newquay. As a key member of our overnight team, you will be responsible for ensuring the safety and comfort of our guests, providing exceptional customer service, and contributing to the overall success of our hotel.

Key Responsibilities:

  • Provide exceptional customer service to our overnight guests, responding to their needs and concerns in a professional and courteous manner.
  • Conduct regular room checks to ensure the safety and security of our guests, reporting any issues or concerns to management.
  • Assist with the preparation and serving of breakfast, ensuring that our guests have a positive and enjoyable experience.
  • Work collaboratively with other team members to maintain a clean and welcoming environment, adhering to high standards of housekeeping and maintenance.
  • Participate in ongoing training and development to enhance your skills and knowledge, contributing to the growth and success of our team.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • A supportive and inclusive work environment, where you can thrive and reach your full potential.
  • A range of benefits, including discounts on hotel rooms and meals, as well as access to our pension and saving schemes.

About Us:

Whitbread is a leading hospitality company, dedicated to providing exceptional customer experiences and delivering outstanding results. We are committed to being an inclusive and diverse organization, welcoming applications from candidates of all backgrounds and experiences.