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Commercial Property Claims Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Commercial Property Loss Adjuster to join our General Property team at Stride Resource Management Ltd. As a key member of our team, you will be responsible for managing property claims, providing solutions, and delivering exceptional customer service.
Key Responsibilities:
- Proactively handle and settle property claims, with values up to £100k, by investigating claims meticulously and understanding the situation from the policyholder's perspective.
- Work towards a resolution by establishing facts and policy details with tact and calmness.
- Maintain and nurture client relationships through effective management and delivery of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Interact with clients and brokers to ensure efficient claims handling and resolutions.
Requirements:
- Experience as a Loss Adjuster in domestic and/or commercial property losses.
- ACII or CILA qualifications or equivalent experience.
- Ability to thrive in a fast-paced environment and provide solutions to complex claims.
- Strong communication and interpersonal skills.
What We Offer:
- A competitive salary up to £60K.
- A company car or allowance.
- A comprehensive benefits package.
Working Arrangements:
- A typical week will be 2 days on site, with up to 3 visits per day.
- The remaining 3 days will be spent from an office location or working from home.
- A realistic and manageable caseload of 65-70 WIP.
