Head of Service Lead

6 days ago

Hereford, Herefordshire, United Kingdom Hoople Ltd Full time
About The Role

We are seeking an exceptional leader to head our Ageing Well Commissioning function. As the Head of Service, you will be responsible for managing a large, complex service area to meet identified customer and community needs in the most efficient way.

Key Responsibilities
  • Lead the development of strategic commissioning practice for services for people of all ages in Herefordshire.
  • Work co-productively with partners, residents, and provider markets to deliver exceptional service to the public.
  • Oversee residential and nursing care, manage block beds for older people, and coordinate domiciliary care and the Better Care Fund (BCF).
  • Develop and deliver dementia services, implement the Extra Care Strategy, and manage community equipment services (ICES).
  • Foster close relationships with Hoople and Shaw to cover learning disabilities and mental health elements.
About You

We are looking for an experienced business unit leader with a track record of delivering high-quality public services. You should have demonstrable expertise and significant record of achievement in a related service area.

You will be able to think ahead and deliver innovative approaches to service delivery. You should have strong organisational and political awareness and a track record of successful service delivery within a broader perspective than your own service area.

What We Offer
  • A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme.
  • A starting salary of £61,734 – £66,738, plus an additional Market Forces Supplement of £5,000.
  • Pension Scheme Enrolment in the Local Government (LGPS).
  • Annual Leave: 31 days' annual leave (pro rata) plus bank holidays.
  • Flexible working: hybrid working with a balance of days onsite and working remotely.
  • Employee Assistance Programme: 24/7 access to support and counselling.
  • Payment of professional membership fees.
  • Pick your perks – our benefits include access to a range of retail, leisure, holiday, and health benefits.

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