Senior Campaign Manager
1 month ago
About TIKTAL:
We are a dedicated influencer marketing agency specializing in TikTok campaigns. Our mission is to drive exceptional results for our clients by leveraging the power of TikTok creators and trends.
Key Responsibilities:
- Support Campaign Managers (CMs) in reviewing assets, creator lists, drafting complex emails, or joining creator calls as needed.
- Coordinate with CMs to ensure timely completion of reports, communicate with them on Slack, and tag Campaign Directors (CDs) for review.
- Regularly review Work Breakdown Structures (WBS) and boards to maintain budget accuracy, especially for talent costs.
- Participate in the weekly Delivery call to decide on learning sessions, ensuring two sessions occur monthly.
- Monitor the Agreements board daily and proactively message CMs on Slack to address issues directly on the HubSpot Creator thread.
- Timely upload campaign assets to TikTok Creators Exchange Program (TTCX).
- Support the onboarding and training of new CMs, ensuring they understand and can navigate the Standard Operating Procedures (SOP) board.
- Act as a point of escalation during client calls, providing clarity on issues and presenting well-considered solutions after discussing with the CM.
- Update Pod metrics into the Delivery Weekly Call Agenda.
- Identify and support the implementation of new processes to streamline and enhance campaign delivery.
- Manage and act as a campaign manager during high-load periods, covering colleagues while on leave, and managing campaigns for high-tier clients.
Requirements:
About You:
- Fluent in English with strong public speaking skills, confident in client and team interactions.
- Minimum 5 years of experience in digital influencer marketing, either in a project management or delivery lead role within a marketing or influencer agency.
- Experience with project management tools like HubSpot and Slack is preferred.
- Strong organizational skills with a keen eye for detail and excellent communication skills.
- Ability to work under pressure, meet tight deadlines, and familiarity with TikTok and influencer marketing is a plus.
- Demonstrated ability to manage multiple tasks, switch between them quickly, and maintain thorough attention to detail in a fast-paced environment.
- Strong problem-solving skills, solution-oriented mindset, and ability to remain calm under pressure.
- Excellent people and team management skills, with a focus on customer service and internal communications.
Benefits:
Fully remote and full-time
Friendly work environment
In-Person company retreats / virtual gatherings
Growth opportunities at a fast-growing startup
9AM - 7PM EST
Independent contractor relationship
Please submit CV in English
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