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Food and Beverage Team Lead

2 months ago

Hounslow, Greater London, United Kingdom Accor Full time
{"Job Title": "Food & Beverage Supervisor", "Job Description": "

Unlock Your Potential

As a Food & Beverage Supervisor at Accor, you will be responsible for leading your team to deliver exceptional guest experiences in our restaurants and bars. With a passion for food, beverage, and guest interaction, you will be the driving force behind creating unforgettable moments for our guests.

What We Offer:

  • Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card
  • Free Bonus Breaks Voucher
  • Free Staff car parking
  • Cycle to Work Scheme
  • Staff Uniforms Provided
  • Employee Support through confidential Advice Line 24/7
  • Meal provided whilst on duty
  • Double Time Bank Holiday Pay
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Key Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience
  • Assist the manager in all areas of the Food and Beverage Department
  • Assist guests regarding menu items in an informative and helpful way
  • Follow outlet policies, procedures and service standards
  • Have knowledge of beverage lists and promotions
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Your Qualifications:

  • Previous experience in similar roles is preferable
  • Friendly, approachable with excellent customer service skills
  • Attention to detail and exceptional organisational skills
  • Strong team player and positive attitude
  • Ability to work effectively under pressure
  • Essential to be flexible with working hours
  • Must already have the right to work in the UK

Your Team and Working Environment:

  • Our hotel comprises 307 bedrooms, Bar and Restaurant
  • Our ever growing F&B team is currently 12 team members divide in between Bar and Restaurant

Our Commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"}