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Retail Team Lead

2 months ago

Belfast, United Kingdom Frasers Group Full time

Job Summary:

We are seeking an experienced Retail Team Lead to join our team at Sports Direct, a leading retailer within the Frasers Group. As a key member of our store management team, you will be responsible for leading and managing a small team of retail staff, delivering exceptional customer service, and driving store performance to achieve set goals.

Key Responsibilities:

  • Lead and manage a small team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Develop and implement visual merchandising standards to create an engaging and attractive store environment.
  • Monitor and analyze sales data to identify opportunities for growth and improvement.
  • Collaborate with the store management team to achieve sales targets and implement company-wide initiatives.
  • Recruit, train, and develop retail staff to ensure they have the skills and knowledge required to deliver exceptional customer service.

Requirements:

  • Recent supervisory experience in a retail environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering a positive customer experience.
  • Ability to work effectively in a fast-paced environment, with a strong attention to detail.
  • Knowledge of visual merchandising principles and practices.

Benefits:

  • Competitive salary: £28,250.
  • Monthly and quarterly bonuses.
  • Company pension scheme.
  • Health insurance discount.
  • Development courses and opportunities.
  • Group-wide discount across all Frasers Group brands.
  • Uniform discount.
  • Holiday pay.