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Assistant Manager

2 months ago


Leicester, Leicester, United Kingdom Five Guys Full time
About Five Guys

We're a family-owned business that's been perfecting the art of burgers and fries since 1986. Our commitment to quality and customer satisfaction has earned us a loyal following, and we're always looking for talented individuals to join our team.

Job Summary

We're seeking an experienced Assistant Manager to lead our restaurant team and drive sales growth. As a key member of our management team, you'll be responsible for ensuring exceptional customer service, managing inventory and labor costs, and developing your team to achieve their full potential.

Key Responsibilities
  • Customer Service: Ensure every customer has an exceptional experience, from taking orders to delivering their food.
  • Team Management: Lead and motivate your team to achieve sales targets, manage labor costs, and maintain a positive work environment.
  • Inventory Management: Oversee inventory levels, manage stockroom operations, and maintain a clean and organized workspace.
  • Operations: Ensure smooth day-to-day operations, including managing cash handling, maintaining equipment, and adhering to health and safety standards.
  • Development: Identify and develop your team members' skills, providing training and coaching to help them grow in their roles.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure to recognize your achievements.
  • Benefits: Access to our employee assistance program, life assurance, and a range of other benefits to support your well-being.
  • Development Opportunities: A clear path for career progression, with opportunities to take on new challenges and develop your skills.
  • Fun Work Environment: A dynamic and supportive work environment that's fun to be in.
Requirements
  • Experience: A minimum of 2 years' experience in a restaurant management role, with a proven track record of success.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and develop your team.
  • Customer Service: A passion for delivering exceptional customer service and a commitment to ensuring every customer has a positive experience.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.