Strategic Capacity Planner

4 weeks ago


Chaddesden, Derby, United Kingdom DHU Healthcare Full time
Job Overview

We are seeking an experienced Tactical Planning Lead to join our team at DHU Healthcare. As a key member of our operations team, you will lead and develop a team of coordinators across the 111 contact centre estate, covering both health advisors and clinical practitioners.

Key Responsibilities:

  • Develop and implement resource capacity plans to ensure the right resources are in place to deliver our services.
  • Lead and manage a team of coordinators to achieve operational excellence.
  • Collaborate with stakeholders to identify and address operational challenges.

About the Role:

This is an exciting opportunity to join our team and contribute to the delivery of high-quality services to our customers. If you have a passion for operational planning and leadership, we encourage you to apply.