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Customer Collaboration Specialist

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Molson Coors Full time
About the Role

We are seeking a highly skilled Customer Collaboration Lead to join our team at Molson Coors Beverage Company. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our customers, ensuring seamless delivery of our products and services.

Key Responsibilities
  • Develop and execute customer collaboration strategies to drive business growth and improve customer satisfaction.
  • Work closely with logistics and commercial teams to deliver exceptional customer service and experience metrics.
  • Own the customer forecast, collaborating directly with customers and executing within the Integrated Business Execution Zone.
  • Accountable for effective relationship management at appropriate levels internally and externally to Molson Coors.
  • Regularly communicate customer service and relationship status to wider logistics and commercial teams.
About You

We are looking for a highly motivated and experienced professional with a strong background in logistics and customer-facing roles. You will have a proven track record of building and maintaining strong relationships with customers, as well as excellent communication and problem-solving skills.

  • Logistics experience in a customer-facing environment is essential.
  • Proven record of strong collaboration with customers.
  • Strong communicator internally and externally across multiple levels in an organisation.
About Us

Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek diversity. We want to continue to create an environment where our people are truly able to be themselves at work, regardless of their gender, ethnicity, sexual orientation, or religion.

We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at [insert contact information].