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Retail Operations Leader
2 months ago
Retail Operations Leader | Salary up to £50,000 | Benefits
Every retailer emphasizes the significance of their organizational culture, and our client, a prominent player in the UK & Ireland retail sector, genuinely embodies this principle. This organization achieves its objectives by providing an exceptional customer experience and maintaining operational excellence.
As a Retail Operations Leader, your primary focus will be on fostering, empowering, and nurturing talent within your team.
In return, you will receive the necessary development to enhance your effectiveness in this role.
You'll be part of a company that many candidates have described as a refreshing and fulfilling environment.
Your key responsibilities will include:
- Inspiring and guiding the in-store team daily to meet and exceed store targets by identifying and capitalizing on opportunities to surpass KPIs, while exemplifying outstanding customer service.
- Maintaining a strong presence on the retail floor, educating and influencing the team, and ensuring that back-office operations support the store's successful commercial execution.
- Receiving comprehensive training in our luxury product offerings to become a knowledgeable expert.
About you:
As a Retail Operations Leader, you will possess:
- Demonstrated experience in driving sales and profitability within a retail environment.
- A passion for cultivating a culture of exceptional customer service.
- The ability to comprehend the significance of both local and global business strategies and translate these into the achievement of store, regional, and division KPIs.
- Experience in utilizing data to identify trends, issues, and root causes, with the capability to take action when opportunities arise.
- Strong communication skills to establish and mentor a high-performing team.
- Adaptability and flexibility to meet changing business needs.
- A positive, proactive attitude with an infectious enthusiasm for the brand's products and core values.
- A polished appearance with a keen interest in desirable products and a passion for retail.
What we offer:
As a Retail Operations Leader, you will enjoy:
- A competitive salary.
- A monthly performance bonus.
- A generous annual uniform allowance to express your individuality.
Join us at Zachary Daniels, a specialized recruitment consultancy focused on various sectors including Buying, Merchandising & Ecommerce, Design, Technical, Wholesale & Production, Finance, HR & Talent, H&S & Compliance, Marketing, Digital & Technology, Property & Centre Management, Retail, Trade, Leisure & Wholesale Operations, Senior Appointments & Exec, Sales, Supply Chain & Logistics, and Legal.
