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West Malling, Kent, United Kingdom Insight Select Ltd Full time{"title": "Customer Service Advisor", "content": "Job SummaryWe are seeking a skilled Customer Service Advisor to join our rapidly growing customer services team on a 12-month fixed-term contract. The successful candidate will provide helpdesk support to customers by email and telephone, ensuring customer queries are actioned in a timely manner while...
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West Malling, Kent, United Kingdom Insight Select Ltd Full time{"title": "Customer Service Advisor", "content": "Job SummaryWe are seeking a highly skilled Customer Service Advisor to join our rapidly growing customer services team on a 12-month fixed-term contract. The successful candidate will provide helpdesk support to customers by email and telephone, ensuring customer queries are actioned in a timely manner while...
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West Malling, Kent, United Kingdom Insight Select Ltd Full time{"title": "Customer Service Advisor", "content": "Job SummaryWe are seeking a highly skilled Customer Service Advisor to join our rapidly growing customer services team on a 12-month fixed-term contract. The successful candidate will provide helpdesk support to customers by email and telephone, ensuring customer queries are actioned in a timely manner while...
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Customer Service Representative
2 months ago
Job Summary:
Huntress - Maidstone is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Engage with customers to resolve inquiries and provide support, utilizing strong communication and interpersonal skills.
- Maintain detailed records of customer interactions and feedback, ensuring accurate and timely documentation.
- Collaborate with team members to continuously improve customer satisfaction, driving business growth and development.
- Address customer enquiries, resolve issues, and provide top-notch support, adhering to company standards and policies.
Qualifications:
- Previous experience in customer service, with a proven track record of delivering exceptional results.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Excellent problem-solving abilities and attention to detail, ensuring accurate and timely resolution of customer issues.
- Positive attitude and a team player mentality, with a commitment to delivering outstanding customer service.
What We Offer:
- An exciting and supportive work environment, with opportunities for professional growth and development.
- A collaborative team culture, with a focus on driving business success and customer satisfaction.
- A competitive salary and benefits package, reflecting our commitment to attracting and retaining top talent.
Company Overview:
Huntress - Maidstone is a dynamic and forward-thinking company, dedicated to delivering exceptional customer service and driving business growth. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and supported.
