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Salesforce System Administrator
2 months ago
We are looking for skilled Salesforce Administrators to contribute to our mission of enhancing health outcomes across the UK. Our organization is embarking on a significant transformation initiative, with Salesforce playing a pivotal role in our operations.
We invite experienced Salesforce administrators who are eager to assist in transitioning our legacy systems into the Salesforce ecosystem while also maintaining and expanding our current Salesforce infrastructure.
This role involves collaboration with various departments, including Product, Security, and Release teams, to seamlessly integrate our cloud services. This is a hybrid role, with the expectation of working in a collaborative environment.
We provide support for Salesforce certifications and additional training opportunities, allowing you to be part of a transformative journey that goes beyond routine operations. Candidates with a strong interest in Salesforce Development will also have the chance to enhance their skills.
We recognize that talent comes in diverse forms; therefore, we encourage applications from individuals with a broad spectrum of experiences. Immediate openings are available.
Key Responsibilities:
- Act as a core member of the system administration team for the Salesforce environment.
- Implement ongoing Salesforce declarative updates and modifications in accordance with the Release Management process, reflecting new project-driven changes.
- Manage essential administrative tasks, including user account maintenance, report generation, and dashboard creation.
- Collaborate with various business units to define new automated workflows, requiring strong communication skills to engage both technical and non-technical teams.
- Conduct internal system audits and provide actionable recommendations.
- Prepare for internal and Salesforce releases, ensuring security and platform availability.
- Oversee data feeds and other integrations (Mulesoft, Azure Logic Apps, etc.).
- Monitor and analyze Salesforce usage and adoption, providing mentorship and training to colleagues.
- Evaluate, scope, and fulfill new development requests.
- Lead the Help Desk triage process and prioritize requests, offering Tier 2/3 support as necessary.
- Create and maintain documentation and training materials as required.
- Implement security patches and system refreshes.
- Advise senior management on opportunities and risks within the Salesforce environment.
- Collaborate with leadership to establish effective processes supporting administration and ongoing project opportunities.
Applicants should demonstrate experience in high-traffic Salesforce environments, including data loading and related tasks. Those with exposure to APEX, personal projects, or skills in Architecture, App Builder, LWC, or Visualforce are encouraged to apply.
These newly established roles provide successful candidates with the opportunity to shape their positions. You can expect to be an integral part of the team, equipped with the resources and authority to positively impact our operations and, ultimately, health outcomes for millions.
Hurren & Hope, our dedicated talent partner, aligns with our values, focusing on high-quality outcomes for society. Thank you for your interest.
