Late Shift Manager Position

1 day ago


Northampton, Northamptonshire, United Kingdom Royal Mail Full time
About the Role

We are seeking a highly skilled and experienced Late Shift Manager to join our team at the Midlands Super Hub. As a key member of our operations team, you will be responsible for leading and managing the hub across the late shift, ensuring optimum resource requirements against forecasted workload, and delivering an automation operation that processes 60,000 parcels an hour.

Key Responsibilities
  • Lead and manage the hub across the late shift, ensuring safe systems of work are in place and processes are compliant with safety requirements.
  • Ensure risk assessments for the shift are completed and escalate maintenance issues as necessary.
  • Be responsible for shift hub budget and overall responsibility for the effective running of the shift, driving the achievement of metrics and targets for the scorecard areas of people, customer, performance, and financial.
  • Organise and manage shift activity to maximise automation throughput by ensuring correct allocation of resource against shift plan, the correct mix of induction items, and management of outfeeds.
  • Be the dedicated Person in Control (PIC) during the late shift.
About You

To be successful in this role, you will possess strong data analysis and problem-solving skills, with the ability to evaluate automation performance using KPIs and metrics, identify trends and shifts in performance, and develop solutions and make improvements.

You will also have a strong drive, enthusiasm, and resilience, with the willingness to constantly strive to improve performance, ability to build strong working relationships and energise colleagues, and ability to perform under pressure in a fast-paced environment.

What We Offer

We offer a competitive salary, £4,800 car allowance or £4,300 cash alternative, full family healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays, rising with time served, and a company pension scheme with highly competitive contribution rates.

We are a Forces family friendly and a Gold signatory to the Armed Forces Covenant, welcoming applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

We are committed to inclusion and passionate about our people representing the communities we serve.


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