Field Service Technician
1 day ago
About the Role:
ECS Resource Group is seeking a skilled Field Services Engineer to provide dedicated installation and configuration support to our clients in the UK. As a key member of our team, you will be responsible for delivering high-quality technical services and ensuring customer satisfaction.
Key Responsibilities:
- Provide installation and configuration support for our clients' network solutions
- Work closely with our clients to understand their technical requirements and deliver tailored solutions
- Collaborate with our internal teams to ensure seamless delivery of services
- Conduct site visits and field-based work to ensure successful project execution
- Develop and maintain strong relationships with our clients to drive business growth and retention
Requirements:
- 3+ years of experience in a similar role, preferably in a field services or technical support capacity
- Strong technical knowledge of network solutions and installation/configuration procedures
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders
- Ability to work in a hybrid environment, with a mix of office and field-based work
- Strong problem-solving skills and attention to detail
What We Offer:
- A competitive salary range of £30,000 - £35,000
- A dynamic and supportive work environment with opportunities for growth and development
- A comprehensive benefits package, including [insert benefits]
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